Privacy Policy

Last updated: August 31, 2026

This Privacy Policy describes how Fitness Power House collects, uses, stores, and shares your personal information when you visit, create an account, sign in, or make a purchase from https://fitnesspowerhouse.com.

We use your personal information to provide, maintain, secure, and improve our services. By using Fitness Power House, you acknowledge the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used herein have the same meanings as described in our Terms and Conditions.

1. PERSONAL INFORMATION WE COLLECT

When you visit Fitness Power House, we may automatically collect certain information about your device and your interaction with our website. This may include your web browser, IP address, time zone, approximate location, device identifiers, Player ID, and certain cookies installed on your device.

As you browse Fitness Power House, we may also collect information about the individual web pages or products that you view, search terms or websites that referred you to Fitness Power House, and information about how you interact with our website. We refer to this information as "Device Information."

We may collect Device Information using technologies including:

• Log files: These track actions occurring on Fitness Power House and may collect information including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, pixels, and Google Tag Manager: These technologies may be used to understand how visitors browse and interact with Fitness Power House.
• Microsoft Clarity: We may use Microsoft Clarity and similar analytics technologies to better understand website usage and user interaction.

When you make a purchase or attempt to make a purchase through Fitness Power House, we may collect information including your name, billing address, shipping address, email address, and phone number. We refer to this information as "Order Information."

When you register or sign in to Fitness Power House using a social login provider such as Facebook, we may receive certain information made available by that provider. Depending on the permissions granted and information available from the social platform, this may include:

• Profile ID or social platform user ID
• Name
• Profile picture
• Email address
• Unique user identification number provided by the social platform

We only use information received through social login services for purposes related to account authentication, account management, customer service, and operation of our services.

2. CREDIT/DEBIT CARD INFORMATION

We use third-party payment service providers, including Tap Payments and Tabby, to process eligible payments made through Fitness Power House.

We do not store your full credit or debit card details on our servers or databases, including your full card number, expiry date, or CVV. Payment information is processed securely by the relevant payment service provider in accordance with its own privacy and security practices.

3. HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the Order Information collected to fulfil orders placed through Fitness Power House, including processing transactions, arranging shipping and delivery, and providing invoices and order confirmations.

We may also use your personal information to:

• Communicate with you regarding your account or orders
• Provide customer support
• Screen orders and transactions for potential risk or fraud
• Manage and authenticate user accounts
• Improve our website, products, and services
• Provide marketing communications where permitted and in accordance with the preferences you have provided
• Provide information or advertising relating to our products and services

We use Device Information to help identify potential risks and fraud, understand how customers browse and interact with Fitness Power House, improve website performance, and measure the effectiveness of marketing and advertising campaigns.

4. SHARING YOUR PERSONAL INFORMATION

We may share personal information with trusted third-party service providers where necessary to operate, secure, analyze, market, and improve our services.

• Google Analytics: We may use Google Analytics to help us understand how visitors use our website. You can learn more about Google's privacy practices at Google Privacy Policy . You may also use the Google Analytics Opt-Out tool.
• Advertising Platforms: We may use advertising and marketing platforms such as Meta/Facebook, Google, Microsoft/Bing, Snapchat, and other advertising services to measure campaign performance and provide relevant advertising.
• Payment and Service Providers: Information may be shared with payment processors, logistics companies, technology providers, and other service partners where necessary to complete orders or provide our services.
• Legal Requirements: We may disclose information where necessary to comply with applicable laws, regulations, legal proceedings, lawful requests, or to protect our legal rights.

We may also use information for remarketing purposes, including displaying relevant products or services based on your previous interaction with Fitness Power House.

You may manage personalized advertising preferences using the following services:

• Facebook: Ad Preferences
• Google: Ad Settings
• Google Analytics: Opt-Out Tool
• Microsoft/Bing: Personalized Ads Policy
• Email Marketing: You may unsubscribe from marketing emails using the unsubscribe link included in eligible marketing communications.

5. YOUR RIGHTS

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we hold about you
• Request correction or updating of inaccurate personal information
• Request deletion of your personal information
• Object to or restrict certain uses of your personal information where applicable
• Withdraw consent where processing is based on consent

If you would like to exercise any of these rights or have questions regarding how your personal information is handled, please contact us at info@fitnesspowerhouse.com .

We also aim to respect applicable data protection rights of visitors from other jurisdictions, including users located in the European Union and other regions, where required by applicable law.

6. SECURITY OF DATA

We take reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. While we work to protect your personal information, absolute security cannot be guaranteed.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining business and transaction records, complying with legal and regulatory obligations, resolving disputes, preventing fraud, and enforcing our agreements.

When you place an order through Fitness Power House, we may retain Order Information as required for accounting, tax, warranty, fraud prevention, customer service, legal, and regulatory purposes.

Where you request deletion of your personal information, we will delete or anonymize eligible information unless retention is required or permitted under applicable law.

8. MINORS

Fitness Power House is not intended for individuals under the age of eighteen (18).

We do not knowingly collect personal information from children through our website where such collection is prohibited by applicable law.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, legal requirements, or regulatory obligations.

When this Privacy Policy is updated, the "Last updated" date displayed at the top of this page will be revised accordingly. We encourage users to periodically review this Privacy Policy.

10. USER DATA DELETION REQUESTS

Fitness Power House respects your right to control your personal information. You may request deletion of personal information associated with your Fitness Power House account, including eligible information received when you use Facebook Login or another supported third-party authentication service.

How to Request Deletion of Your Data

To request deletion of your personal information, please follow the steps below:

1. Send an email to info@fitnesspowerhouse.com with the subject line "Data Deletion Request".
2. Include the email address associated with your Fitness Power House account.
3. If you used Facebook Login or another social login provider, please provide the email address associated with the account used to sign in to Fitness Power House, where applicable.
4. We may contact you to verify your identity or ownership of the account before processing the deletion request.
5. Once the request has been verified, we will delete or anonymize eligible personal information associated with your account from our active systems, subject to applicable legal and regulatory retention requirements.
6. We will notify you when your deletion request has been processed.

Facebook Login and Facebook Platform Data

If you have used Facebook Login to access Fitness Power House, you may request deletion of personal information and eligible Facebook Platform Data associated with your Fitness Power House account by following the deletion request procedure described above.

You may also remove Fitness Power House from your Facebook account through Facebook's Apps and Websites settings.

To remove Fitness Power House from Facebook:

1. Log in to your Facebook account.
2. Go to Settings & Privacy and then Settings.
3. Go to Apps and Websites.
4. Locate Fitness Power House.
5. Select the option to remove Fitness Power House from your Facebook account.

If you remove Fitness Power House from Facebook and would also like eligible information associated with your Fitness Power House account to be deleted from our systems, please submit a Data Deletion Request to info@fitnesspowerhouse.com .

Following a valid and verified deletion request, Fitness Power House will delete or anonymize eligible personal information and Facebook Platform Data associated with your account, except where retention is necessary to comply with applicable laws, regulatory obligations, accounting or tax requirements, fraud prevention requirements, dispute resolution, security purposes, or other legitimate legal obligations.

Information We May Be Required to Retain

Certain information may need to be retained even after receiving a deletion request. This may include transaction records, invoices, accounting records, warranty information, fraud prevention records, or other information that we are legally or operationally required to retain.

Information retained for these purposes will only be retained for as long as reasonably necessary for the relevant legal, regulatory, contractual, or legitimate business requirement.

Data Deletion Assistance

If you experience any difficulty requesting deletion of your personal information, please contact:

Fitness Power House
Fitness Power Trading LLC
Shop #1, Al Wasl Ruby Building
Al Karama, Dubai, UAE
Email: info@fitnesspowerhouse.com

11. CONTACT US

For more information about our privacy practices, questions regarding this Privacy Policy, requests concerning your personal information, or privacy related complaints, please contact us using the details below:

Fitness Power Trading LLC
Shop #1, Al Wasl Ruby Building
Al Karama, Dubai, UAE

Email: info@fitnesspowerhouse.com